Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By participating in research conducted through Research Autopilot, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not participate in any research studies.

2. Description of Service

Research Autopilot is a platform that enables organizations to conduct user research interviews using AI-powered researchers. Our service facilitates the collection of user feedback, insights, and responses for research purposes.

3. Research Participation

By participating in a research study, you agree to:

• Provide honest and thoughtful responses to questions
• Engage respectfully with the AI researcher
• Not misrepresent your identity or provide false information
• Complete the interview to the best of your ability

4. Data Collection and Use

We collect and process your responses for legitimate research purposes. Your data will be:

• Used to generate insights and summaries for the research sponsor
• Anonymized and aggregated where possible
• Stored securely and protected against unauthorized access
• Retained only as long as necessary for research purposes

5. Intellectual Property

By participating, you grant the research sponsor and Research Autopilot a non-exclusive, worldwide license to use your responses for the stated research purposes. You retain ownership of your personal information.

6. Voluntary Participation

Your participation is entirely voluntary. You may:

• Withdraw from the study at any time
• Refuse to answer specific questions
• Request deletion of your responses (subject to legal requirements)

7. Prohibited Uses

You may not use our service to:

• Provide false, misleading, or harmful information
• Attempt to reverse-engineer or manipulate our AI systems
• Violate any applicable laws or regulations
• Interfere with the proper functioning of our platform

8. Limitation of Liability

Research Autopilot provides the platform "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your participation in research studies.

9. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data transmission, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

10. Contact Information

For questions about these terms or our service, please contact:

Email: legal@researchautopilot.com
Address: Research Autopilot Legal Department

11. Changes to Terms

We may update these terms from time to time. Continued participation after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration.

Privacy Policy

Last updated: January 2025

1. Information We Collect

1.1 Interview Responses

We collect and record your responses during research interviews, including:

• Text responses to interview questions
• Follow-up answers and clarifications
• Any voluntary demographic or background information
• Time and duration of interview participation

1.2 Technical Information

We automatically collect certain technical information:

• IP address and general location data
• Browser type and version
• Device information (type, operating system)
• Interview session metadata (start time, completion status)

2. How We Use Your Information

We use your personal information for the following purposes:

• Research Analysis: To analyze responses and generate insights for research sponsors
• Service Improvement: To enhance our AI researcher capabilities and platform functionality
• Quality Assurance: To ensure interview quality and identify technical issues
• Legal Compliance: To comply with applicable laws and regulations

3. Data Sharing and Disclosure

3.1 Research Sponsors

Your anonymized responses are shared with the organization conducting the research study. Personal identifiers are removed where possible.

3.2 Service Providers

We may share data with trusted third-party service providers who assist in:

• Cloud hosting and data storage
• AI processing and analysis
• Security and fraud prevention
• Customer support services

3.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

4. Data Security

We implement comprehensive security measures including:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view your information
• Monitoring: Continuous monitoring for unauthorized access or security breaches
• Regular Audits: Periodic security assessments and updates

5. Data Retention

We retain your data based on the following criteria:

• Interview Data: Retained for the duration of the research project plus up to 2 years for analysis
• Technical Data: Retained for up to 1 year for service improvement
• Legal Requirements: Some data may be retained longer if required by law

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request limitation of processing of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

7. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by data protection authorities
• Standard contractual clauses
• Certified data transfer frameworks

8. Cookies and Tracking

We use essential cookies and similar technologies to:

• Maintain your interview session
• Ensure platform security
• Analyze platform usage (aggregated data only)

9. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or by email where possible.

11. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Data Protection Officer
Email: privacy@researchautopilot.com
Address: Research Autopilot Privacy Team
Phone: [Privacy Hotline]

12. Regional Compliance

12.1 GDPR (European Union)

For EU residents, our legal basis for processing is legitimate interest in conducting research. You have additional rights under GDPR including data portability and the right to lodge complaints with supervisory authorities.

12.2 CCPA (California)

California residents have additional rights including the right to know about personal information collection, sale, and disclosure, and the right to opt-out of sales.